Please read the below terms and conditions of use of our website carefully. By using or logging on to and accessing the website, you shall be taken to agree to the terms and conditions as stated below without limitation or qualification. If you do not agree to any of the terms and conditions, you should immediately cease use of the website.

    Personal and non-commercial use

By using or logging on to and accessing the website, you agree that you only have limited rights to access information on the website. You agree that any information and materials contained on the website are for your personal use only and not for the use of others. The sale, distribution or any commercial activity in respect of the information and materials on the website is strictly prohibited. You may not copy, distribute, exploit, tamper or reproduce any information and/or materials on the website or engage in any illegal activities on the website.

    Password and login details

You agree that you are solely responsible for keeping your password and login name to the website private and confidential. You agree and accept responsibility for anything and all activities that occur under your own login name. If you find that the security of your password and login name have been breached, misused or unauthorised, you agree to report to Total Image Group the details of the matter in writing within 2 business days of you becoming aware of the breach, misuse or other unauthorised behaviour relating to your password and login name.

    Transmission and service

Total Image Group does not warrant to you that the services generally available through its website will be uninterrupted, error-free or that defects in the service will be corrected. Moreover, no claim for any loss or compensation may be made by you for any loss resulting from an interruption or other defects in the service of the website. You agree that Total Image Group and its representatives do not warrant that the files, information and its website, or information sent through the website, will be free of viruses, worms, infections, Trojan horses or other harmful infection. By using the website, you agree that any loss resulting from such use will be solely your own responsibility and not Total Image Group’s. Total Image Group shall not be held liable for any loss or compensation resulting from any infection or viruses to computers resulting from use of its website.

    Third party sites and services linked to us

Our website contains advertising, hyperlinks and pointers to websites operated by third parties. These websites do not form part of our website and are not under the control or responsibility of Total Image Group. You understand that when you link to these websites, you leave our website. You agree that you link to these websites at your own risk and Total Image Group cannot accept any responsibility whatsoever resulting from your use or access of third party websites. The display of advertising, hyperlinks and pointers to these websites do not constitute or imply an endorsement by Total Image Group or its representatives of these websites. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice.

    Information does not constitute professional advice

Any information and materials contained on our website should not be regarded as a substitute for any independent professional advice, whether legal, accounting, financial or tax advice. If you decide to enter into an agreement with other users of the website or advertisers on the website, you agree that Total Image Group is not and cannot be liable for any decisions and actions that you make and also, under no circumstances, was reliance placed on any information provided in or through our website or by Total Image Group and its representatives. Total Image Group recommends that you obtain independent professional advice prior to entering into any agreement with other users of the website or advertisers.

    Accuracy of information

Total Image Group and its representatives make their best efforts to avoid any errors, mistakes and omissions of information and materials contained on our website. However, Total Image Group and its representatives do not warrant that all information and materials contained on our website are error-free, truthful or reliable. You agree to disclaim Total Image Group from all liability for damages and claims arising from the use of information on our website or sent through our website.

    Security of your information

Total Image Group makes its best effort and takes due care to ensure the privacy and integrity of your information and the information you provided. However, you agree and understand that there is a possibility that this information will be subject to unlawful use by third parties whilst the information is in transit or being transferred through the internet or stored on our server and website. Total Image Group disclaims all liability, including any liability that may result from negligence and/or omission of Total Image Group and its representatives, against any claims you may make. You agree that Total Image Group has the right to reproduce, review, withdraw, transmit and create derivative works from the information you send to our website or to our email.

Internet privacy policy

Total Image Group recognises the importance of protecting and safeguarding your personal information. Total Image Group manages and deals with your personal information in accordance with this internet privacy policy which complies with the National Privacy Principles in the Privacy Act 1988 (Cth).

Provision of your personal information

You agree that you only provide accurate and genuine information when providing information to Total Image Group and/or completing forms and other materials on the website to allow you to access the services provided by the website.

What if you do not provide accurate personal information

If you do not provide accurate information when requested, Total Image Group may either: • withhold its services to you; or • not be able to provide you with the services requested.

What personal information is collected

Total Image Group collects personal information that it considers necessary or related to the services provided on its website.

The following personal information may be collected:

  • your name, gender, birth date, address and contact details;
  • bank account and credit account details;
  • your user ID, your password and your IP address; and
  • other information Total Image Group considers necessary to the provision of its services.

How is personal information collected

The relevant personal information may be collected in a number of ways, including: • providing information directly to Total Image Group in person, by phone, in writing or through email by you; • completing any online forms on the website by you; and • providing information to third parties by you, such as: o Total Image Group’s representatives; o Total Image Group’s associates or subsidiaries; and o Total Image Group’s agents.

How is personal information used

The information we collect from you is only used to provide you with further services or to respond to other requests and enquiries or, generally, for Total Image Group to perform its functions.

Therefore, your personal information may be used for the following purposes:

  • providing the services requested by you;
  • researching, developing and improving Total Image Group’s services;
  • contacting you about special offers or new services;
  • marketing purposes related to the services provided by Total Image Group.

How is personal information disclosed

Personal information may be disclosed if you have consented to the disclosure.

Subject to your consent to disclose, your personal information may be disclosed to the following organisations and individuals: • Total Image Group’s staff, representatives, associates or agents; • individuals and organisations that advertise with Total Image Group if you submit an enquiry to Total Image Group about their advertisements. These individuals or organisations may include: o private advertisers; o licensed car dealers; o car brokers; o vehicle inspection service providers; or o financial and insurance service providers; • outsourced service providers who assist Total Image Group in providing its services. Moreover, your information may be required to be disclosed by law. In addition, your personal information may be disclosed to bring a legal action against infringement, breach or interference of our rights or anybody else’s rights resulting either directly or indirectly from your use of the website, or other activities and actions. Total Image Group, its staff and representatives, its external service providers and other organisations and individuals provided with your personal information are under the duty to keep your personal information confidential. However, Total Image Group cannot be held liable for any unauthorised use of your personal information.

As most websites do, Total Image Group tracks usage patterns on the website on an anonymous basis. Your identity cannot reasonably be determined from this information. Each time you visit the website, a web server makes a record of your visit. Specifically, it records: • your internet provider and your IP address; • the date and time of your visit; • the pages you accessed and any documents you downloaded; and • the search items you entered.

Total Image Group will provide access to your personal information held by us if requests are made in accordance with the National Privacy Principles. Such requests must be made by email or in writing to us. Upon request, Total Image Group will also provide more information on how we manage your personal information. If you are concerned in any way that Total Image Group may have breached your privacy or wish to make a complaint, please email or write to us. Total Image Group reserves the sole discretion and right to review and revise its internet privacy policy. Any changes made will be notified through our website and take immediate effect upon posting.


These terms and conditions of use are subject to change from time to time. Total Image Group may make changes without prior notice. Any changes made by Total Image Group to these terms and conditions shall take effect upon posting on our website and will immediately be binding upon you. As such, it is your responsibility to check these terms and conditions regularly to ensure that you are aware of any changes made to them.


These terms and conditions of use are effective until removed or terminated by Total Image Group. Total Image Group may remove or terminate these terms and conditions without prior notice. Also, Total Image Group may terminate your access to this website without prior notice. If you no longer have access to the website, by reason of termination or other reasons, you are not authorised to access the website. From that time onwards, the terms and conditions will no longer apply to you, except those provisions that are expressly or by implication intended to continue or survive such a termination.


You agree to indemnify Total Image Group and its representatives from all losses, costs, damages, expenses and claims arising from any direct or indirect breach of the terms and conditions of the website by you.

General provisions

If any part of these terms and conditions of use is prohibited, unenforceable or invalid, that part is ineffective only to the extent that it is prohibited, unenforceable or invalid. The laws governing these terms and conditions of use are taken to be the laws of New South Wales. By using our website, you agree to submit to the exclusive jurisdiction of the courts of New South Wales and any appellate courts of such courts.

Children Privacy / Customer under 18 does not sell products for purchase by children. If you are under 18, you may use only with the involvement of a parent or guardian.

How to contact us?

If you have any questions or concerns about this Privacy Policy or its implementation you may contact us at: